Privacy Policy
Seattle Server Computer Services (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Company Information
Seattle Server Computer Services
Email: info@seattleserver.com
Phone: 206-381-2800
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Business name
- Payment information
- Service-related details
B. Device & Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
C. Service Data
During computer repair or IT services, we may have incidental access to files, software, or stored data. We do not access personal files unless necessary to complete the requested service.
3. How We Use Your Information
We may use collected information to:
- Provide and manage services
- Respond to inquiries
- Process payments
- Send service updates
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information.
4. Data Access During Repairs
When servicing devices:
- You are responsible for backing up your data before service.
- We make reasonable efforts to protect confidentiality.
- We are not responsible for data loss.
- We do not intentionally access personal files unless necessary for troubleshooting.
5. Sharing of Information
We may share information with:
- Payment processors
- Technology vendors assisting with service delivery
- Legal authorities if required by law
We only share information necessary to perform services or comply with legal requirements.
6. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Monitor site performance
You can adjust your browser settings to refuse cookies; however, some features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
Service records may be retained for accounting and warranty purposes.
9. Your Rights
Depending on your location, you may have rights to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of certain communications
To exercise these rights, please contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Children’s Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
13. SMS Communications & Data Privacy
We respect your privacy and are committed to protecting your personal information.
When you provide your phone number through our website or services, you consent to receive communications from Seattle Server, including but not limited to service updates, appointment reminders, account notifications, and promotional messages.
Use of Information
We collect personal information such as your name, email address, and phone number solely for the purpose of providing and improving our services, communicating with you, and delivering relevant updates.
No Sale or Sharing of Personal Information
We do not sell, rent, or share your Personally Identifiable Information (PII) with third parties for marketing or promotional purposes.
Your information may only be shared with trusted service providers strictly for operational purposes (such as messaging platforms or customer support systems), and only to the extent necessary to deliver our services.
SMS Consent
Your consent to receive SMS messages is not a condition of purchase. You may opt out of SMS communications at any time by following the instructions provided in the messages.
Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Seattle Server Computer Services
Email: info@seattleserver.com
Phone: 541-255-3900