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Terms.

Terms and Conditions

Welcome to Seattle Server Computer Services. These Terms and Conditions (“Terms”) govern your use of our services and website. By engaging our services or accessing our website, you agree to these Terms.

1. Company Information

Seattle Server Computer Services
Email: info@seattleserver.com
Phone: 541-255-3900

Throughout this document, “Company,” “we,” “us,” or “our” refers to Seattle Server Computer Services.

2. Services Provided

Seattle Server Computer Services provides computer repair, IT support, technical consulting, hardware and software installation, troubleshooting, maintenance, and related technology services.

All services are subject to availability and may be modified or discontinued at any time without prior notice.

3. Service Authorization

By requesting service, you:

  • Authorize us to perform diagnostic and repair work on your device(s).
  • Confirm that you are the legal owner or authorized user of the device.
  • Acknowledge that you have permission to request work on the device and related data.

4. Estimates and Payment

  • Estimates provided are based on initial diagnostics and may change if additional issues are discovered.
  • We will notify you before proceeding with work that exceeds the original estimate.
  • Payment is due upon completion of services unless otherwise agreed in writing.
  • We reserve the right to retain possession of equipment until full payment is received.

5. Data Backup and Loss

Customers are responsible for backing up all data prior to service.

While we take reasonable precautions, Seattle Server Computer Services is not responsible for:

  • Data loss
  • Corrupted files
  • Software issues
  • Downtime resulting from service

We strongly recommend maintaining regular backups before any repair or upgrade.

6. Limited Warranty

We may provide a limited warranty on certain repairs or parts. Warranty terms, if applicable, will be provided at the time of service.

This warranty does not cover:

  • Physical damage
  • Liquid damage
  • Power surges
  • Unauthorized repairs or modifications
  • Software-related issues unless explicitly covered

7. Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the amount paid for the specific service provided.
  • We are not liable for indirect, incidental, special, or consequential damages.
  • We are not responsible for business interruption, lost profits, or loss of data.

8. Abandoned Equipment

Equipment left unclaimed for more than [30/60/90] days after service completion notification may be considered abandoned. We reserve the right to dispose of or sell abandoned equipment to recover unpaid charges.

9. On-Site Services

For on-site services:

  • The customer must provide a safe working environment.
  • We are not responsible for pre-existing issues unrelated to our service.
  • Access credentials may be required to perform work; these will be handled with reasonable care and confidentiality.

10. Website Use

If applicable to your website:

  • All content on our website is for informational purposes only.
  • Unauthorized use of website content is prohibited.
  • We do not guarantee that the website will be error-free or uninterrupted.

11. Third-Party Products and Software

We are not responsible for the performance, security, or reliability of third-party software, hardware, or services.

Licensing terms for third-party software are governed by the respective providers.

12. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details regarding how we collect, use, and protect your information.

13. SMS Communications Terms

By opting into SMS communications from Seattle Server, you agree to receive text messages related to your account and our services.

Program Description
Messages may include, but are not limited to:

  • Service notifications and updates
  • Appointment reminders
  • Account-related alerts
  • Promotional or marketing messages (if applicable)

Message Frequency
Message frequency may vary depending on your interaction with our services.

Message & Data Rates
Message and data rates may apply based on your mobile carrier’s terms.

Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
After opting out, you will no longer receive SMS messages unless you opt back in.

User Responsibilities
You are responsible for providing a valid mobile number and updating it as needed.

14. Privacy Policy

Your information will be handled in accordance with our Privacy Policy. We do not sell or share your personal information with third parties for marketing purposes.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law principles.

Any disputes shall be resolved in the appropriate courts located in Lane County, Oregon.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on our website with a revised effective date.

Continued use of our services constitutes acceptance of any changes.

15. Contact Information

If you have questions regarding these Terms, please contact:

Seattle Server Computer Services
Email: info@seattleserver.com
Phone: 541-255-3900